Lectures & Classes

Customer Relationship Management: Mastering Profitable Relationships

When: Wed., Dec. 16, 10-11 a.m.

Overview: Who would you like to influence more effectively? Your manager? Co-workers? Employees? Key customers? Suppliers? Whether you need to influence someone to go along with your ideas, to make and keep commitments, to help you complete a task, or to cooperate in a team endeavor, your success is greatly influenced by your ability to use your personal power and communication skills effectively.

Price: $145

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