When: Wed., Sept. 2, 10-11 a.m.
Overview: Businesses Spend a FORTUNE on Marketing When Customer Service is The REAL Issue! One of the TOP 3 Reasons Businesses FAIL is Poor Customer Service. Customer Service is also the #2 Reason Companies SUCCEED (*only exceeded by “Leadership”). Can you Afford NOT To have Excellent Customer Service Practices? I don't think you can! The Return On Investment (ROI) for Customer Service Training is HUGE. Outstanding Customer Service Will GAIN You New Customers and Retain the Ones you WOULD have Lost All at a Tiny FACTION of what Marketing would have Cost you to Replace or Obtain these Customers $$$